MESSAGES ON-HOLD
Messages On-hold are one of the smartest, easiest and least expensive ways to influence your target audience in real-time situations.
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The customers are already interested in your business - that's why they are calling you!
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Take advantage of this situation to get the most out of your customers experience whilst waiting on hold.
Take advantage of the time that your customers wait on-hold by advertising sales, promotions, USP's or services that your business is offering.
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This enables you to sell to your customer before you even start talking to them!
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Your On-hold messages could possibly be one of your strongest sales agents.
Developing On-hold messages can turn waiting time into a productive marketing strategy that will work hard to cross-sell, up-sell and promote everything that your business has to offer.
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And the best part? Your soundtrack will only be promoting YOUR business! All the attention is on you, this is the prime opportunity to hold and retain your customers interest.
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